This cookie policy was last updated on 06 October 2022

Oakhill Veterinary Centre Ltd (“we” or “us” or “our”) use cookies and tracking pixels when you visit our website www.oakhill-vets.com to help customise the website and improve your experience.

We reserve the right to make changes to this cookie policy at any time and for any reason. We will alert you about any changes by updating the ‘Last updated’ date of this cookie policy.

Use of cookies

A ‘cookie’ is a string of information which assigns you a unique identifier that we store as a text file on your computer. Your browser then provides that unique identifier to use each time you submit a query to our website. We use cookies to, among other things, keep track of services you have used, record information, and track the pages you visit. Cookies help us understand how the website is being used and improve your user experience.

Types of cookies

The following types of cookies may be used when you visit our website:
Marketing cookies – These cookies help us tailor the advertisements you see on third party sites by understanding what interests you on our sites, such as the pages you view. We don’t combine this information with other personal information you provide us with.

Analytics cookies – Analytics cookies monitor how users reached the website, how they interact with and move around once on the site. These cookies let us know what features on the website are working the best and what can be improved.

Our cookies – Our cookies are first-party cookies and can be either permanent or temporary. These are necessary cookies, without which the website won’t work properly or be able to provide certain features and functionalities e.g. the calculator. Some of these may be manually disabled in your browser but may affect the functionality of the website.

Tracking cookies – These enable us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we’re able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites.

Security cookies – Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorised parties.

Tracking pixels – A pixel tag is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Pixel tags cannot be declined but you can limit their use by controlling the cookies that interact with them.

Control of cookies

You can block any cookies from any website through your browser settings. For more information about how to disable cookies in your browser please visit the About cookies website.

Certain cookies however are necessary for you to use our website. These are used ‘in-session’ each time you visit and then expire when you leave the site. They’re not stored on your computer and they don’t contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you’re able to carry out on our sites.